Screen changes when i try to take a screen shot. it gets bigger and i cannot capture part of the image

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  • Problem
  • Updated 6 years ago
Snagit is changing what is seen on the screen whenever i try to take a capture.
Photo of Wesley Hand

Wesley Hand

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Posted 6 years ago

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Photo of Adam Marks

Adam Marks, Software Developer

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Hello Wesley,

Are you running Windows 8.1?   If so, then take a look at disabling the per monitor DPI scaling that is new in 8.1 and see if that helps:

https://feedback.techsmith.com/techsmith/topics/problems_with_snagit_in_windows_8_1

Thanks,
Adam Marks
Developer, TechSmith

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