Screencast.com it ́s impossible to use

  • 1
  • Problem
  • Updated 11 months ago
  • Solved
I just can ́t upload any videos i do with camtasia to screencast.

I tried to upload from the camtasia wizard and i keep always getting the message to check my internet (and i have a great internet conexion in my office).

When i tried to upload from my desktop i always get the message "There was an error uploading this file. Invalid anti-forgery token Parameter name:"... i renamed the file several times..removed all special character (until the file be just renamed as "a.mp4") and even then the problem was not solved.

What can i do? I'm getting really frustrated whith the product..
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RafaelMoraes

  • 2 Posts
  • 1 Reply Like
  • frustrated

Posted 11 months ago

  • 1
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Dustin Smith

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I use these tools every day without issue so the problem has to be at your end, and probably has to do with how tight your security is or perhaps an overzealous virus protection application... You should also download and install the screencast uploader  application from Techsmith... you really only need this for files over 100MB but give it a try anyway. Worst case, put your file on a thumbdrive and try uploading it from another computer.... also, YouTube is free and provides a good alternate upload destination if you are trying to eliminate the issues that are messing you up
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RafaelMoraes

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Tks very much Dustin!

The screecast uploader made the job!

Happy Xmas!
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Dustin Smith

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Ain't it great when something works :)... Happy Christmas to you also
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p.stanos, Employee

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RafaelMoraes,

You mention getting an error along the lines of "There was an error uploading this file. Invalid anti-forgery token Parameter name:" which I assume is when you use the web uploader. Would you be able to try uploading again using the web uploader? There were some recent changes that may be adversely affecting you here, and I'd like to understand the issue. Another thing to try is to log out of Screencast and then to log in again before trying to upload again.

Also if you could, please tell me what OS (e.g. Windows, Mac OSX) and browser you are using (e.g. Chrome, Firefox, Internet Explorer, etc.)


Thanks,

Paul S.