Screencast unable to process

  • 1
  • Question
  • Updated 7 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

Yesterday and now I get this message when uploading video to Screencast. " was unable to process your request. Please try again later." This message comes in the very ending of process - and then I have waited a long time wathcing the uploas process.

Photo of Kjell Meek

Kjell Meek

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Mike Curtis

Mike Curtis, Employee

  • 2204 Posts
  • 216 Reply Likes
Hello Kjell,

Are you still having problems? seems to be up and running okay, so I'm thinking it would be best if you'd be willing to contact our Tech Support team. They can run some diagnostics with you. I'm wondering if there is some kind of firewall or security issue.

Sorry for the trouble. If you produce the video locally, can you manually upload it to While not as convenient, it might be a good workaround for the moment.

Mike Curtis

This conversation is no longer open for comments or replies.