ScreenChomp not playing live videos on iPad

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  • Updated 7 years ago
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When I "Touch to view live" my video will not play on the iPad. The ONLY way I seem to be able to view it is by sending an email link and opening it on a computer. I am a technology trainer who has been showcasing your wonderful app, but this has proved to be a gamer-changer for teachers because they certainly want students to be able to share (sometimes during class). Any suggestions would be greatly appreciated. :)
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Kelly Nielsen

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  • frustrated

Posted 7 years ago

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Adam Marks, Software Developer

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Hello Kelly,

Thank you for your question and thank you for using Screenchomp.

Are you able to view the link from mobile Safari on the iPad? If not, then maybe screenchomp.com needs to be whitelisted in a proxy that is assocated with your wifi access for iPads at your school.

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