Scrolling issue with the windows of some programs

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Archived and Closed

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the scrolling region does not seem to work....i understood that when i want to capture a region that is not visible but that can be scrolled down....the program automatically scrolls it down when the orange rectangle is there...but...nothing happens... seems to work on windows like mozilla...but with other programs i've got (vue and gnucash) does not seem to work along. its like if snagit didnt realize that there is a scrolling window there and that it can go further down
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Joe

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  • frustrated

Posted 7 years ago

  • 1
Photo of Tiffany Wood

Tiffany Wood

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Hello Joe,
I apologize for your frustration, thank you for the feedback. I am not familiar with Vue or Gnucash.

I would suggest submitting a ticket with our Technical Support team. They will be able to work with you on the issue you are experiencing:
http://techsmith.custhelp.com/app/uti...

Again, I apologize for the issues with scrolling.
Thank you,
Tiffany

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