Scrolling or zooming too quickly crashes Camtasia 8 (Windows 7 64-bit)

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  • Updated 8 years ago
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Scrolling or zooming too quickly while editing a video is consistently causing Camtasia 8 to crash on Windows 7 64-bit.
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xiongboshi

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  • frustrated

Posted 8 years ago

  • 1
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Kevin Liu, Staff Software Engineer

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Hi xiongboshi,

Thanks for reporting this issue. Would you please contact our tech support (which is free)? We may need some specific steps or a crash dump to help figure out the root cause.

Thanks,

Kevin L.
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Karin Carlson

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Was this solved? I'm having the same issue. I haven't purchased it yet so I don't know if I can use support. But if this isn't solved, it's a no brainer for me not to buy it.
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kristina

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I also have this problem for the last couple of weeks, I get it even whan i use the hot key instead of the mouse wheel to zoom, is this on the verge of being resolved?

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