Sent Bill notice despite your taking automatic payments

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  • Question
  • Updated 5 years ago
  • Answered
Received a Notice that my account was overdue. yet you take out every month. Just in case I've updated my billing info in case the credit card used the date had run out I've updated. You can try again if it didn't go through last time. I want to continue service at least for another year.
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pjonesCET

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Posted 5 years ago

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Casey S., Customer Service Representative

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Hi there,

I can confirm the payment in April did go through correctly.  I appreciate you taking a look to make sure your payment info is all updated, but at this time I don't see any problems with the billing. You are good to go!

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pjonesCET

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Thanks. It’s a little disquieting to see a Notice your payment is over due

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