Snagit — Setup Blocked dialog appearing every day...anyone else having this issue?

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  • Updated 3 months ago
  • (Edited)
**Please move this message to the Snagit group, I inadvertently entered it in a more global group.**

Wondering if anyone else is having this experience. On my DEV box (Win7 ent) which I always leave on, when I come into the office, I am seeing a dialog from Snagit that is titled Setup Blocked (see pic which shows the entire experience).

If I choose Exit the entire thing goes away, which is what I have been doing until yesterday. The last 2 times, yesterday and today, I chose "Close Snagit" to see what it's trying to do. A dialog with the modify/repair/remove options displays. I have been dismissing this dialog until yesterday when I decided to see what it would present me with if I selected Modify. The next screen has every feature already checked. Both yesterday and today I chose the Modify option and it puts up a Modify progress bar and eventually it finishes and says it was successfully modified. When I did this yesterday, I thought whatever bee it had in its bonnet would be resolved but the problem is back again today. I re-did those same steps so I could share with you all.



I'm not excited to try out the Repair option as I don't want my preferences reset. This experience should not be happening.

Thoughts? I'm running 2019.11, B2860

Thanks!


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patt_thomasson

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Posted 3 months ago

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Rick Grunwald

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I would call tech support
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