Share Output - Word

  • 2
  • Problem
  • Updated 10 months ago
Fix one thing and another thing breaks. So I recently upgraded to SnagIt 2018. Couldn't get printscreen to work in some applications we got it resolved today. New problem crops up. When I click Word it doesn't insert the graphic at the cursor it send it to a new document. I have been working on several guides all month and NEVER had this issue until today.

I double checked the settings. In SnagIt Editor Preferences | Outputs | Word options... are set up up to New Document. When I click Options it only allows me to select Copy into document or Link to file. It doesn't let me specify if I want to create a new document and paste it into an existing document.

I feel like SnagIt is devolving.

It displays more options with Excel or PowerPoint, but will only send the file to New documents, which is kind of stupid.


I did not have these problems with SnagIt 11.

What is going on?
Photo of tanya

tanya

  • 7 Posts
  • 1 Reply Like
  • annoyed

Posted 10 months ago

  • 2
Photo of Rick Grunwald

Rick Grunwald

  • 1249 Posts
  • 856 Reply Likes
I don't use those and can't verify that it is broken but you might just want to contact support
You can Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Chat Support Hours.

You can reach the “CHAT” Support Team for assistance from

 6:00 AM to 9:00 PM ET, Monday-Friday

 Saturday from 12:00 PM to 4:00 PM ET.
Photo of Dubie

Dubie

  • 961 Posts
  • 741 Reply Likes
Try this. It's what works for me.

Your word document needs to be open.
Place your cursor where you want your capture (Snagit) to be in the document.

Now in Snagit when you "Share" to word either from the blue share button or the top share menu your open document should be listed.

Click on the document name and your capture should now be input to your document at the cursor.

** If you have multiple Word documents open, They should all be listed in Snagit.
Just click on the one you want to import/share to.





The Word output Options are if you want the image from Snagit to be copied into the document (permanent)
or if you want the image just linked to the document.

:)
(Edited)
Photo of Joe Morgan

Joe Morgan

  • 5646 Posts
  • 2926 Reply Likes
Are you running the newest version of SnagIt? 2018.0.2 (Build 662)



Because I ran some tests and it inserts images at the cursor correctly for me every time.

I can't find anything wrong with the app.

I have SnagIt 11 installed as well and it behaves identically. So If there is any difference between the two apps, I don't know what it would be.

Regards,Joe