Share to googledrive or screencast.com is only sent as a png file.

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  • Updated 1 year ago

Hi, Im jaei

Share to googledrive or screencast.com is only sent as a png file.
I can not find an option to select a jpg file before sharing it with googledrive or screencast.
I know I have the option to save as jpg when I export to share> Files.
But I do not know how to choose jpg when sharing to a web drive.
I can choose only the folder to save when I look at the attached file.
I am using snag it 2018. (windows)
Please help me to send jpg tpye file when I share capture.

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Hi,

I received your reply well. But I ask you to do it again as you say.
And that's what I've already done before this question.
I have run snagit editor> share> save as preferences> save as option> Always use this file format> JPG-JPEG Image> (A)> OK.
However, no matter what option I choose,
'.png' files are always sent to GoogleDrive or any share drive.
Can you check what is wrong?

Best regards,

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Hello,

Unfortunately I checked with our development team and there isn't a way to make it do what you are wanting unless you save the image as a jpg first. I will pass it along as something you would like to see added and I would encourage you to share this with our developers and the TechSmith community.

Feature requests, feedback and other suggestions are something that help us out immensely, because it allows us to gear our products in a way that fill the needs of our users. While I will pass on any suggestions you may have, it is best to use the following link - it is a page that logs your request to our development team, and they can read it directly themselves: http://bit.ly/TS-feedbk

Please let me know if you have any questions.

Kind Regards,



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jaeihyun

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Posted 1 year ago

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JL1

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Here, using 2019.1.1 (64 bits), saving the image as a jpg before uploading to Screencast does result in a .jpg image being uploaded, rather than the default .png.
However, saving the image in a different format (I tried .wmf) results in a .png image to be uploaded to Screencast.
I'm perfectly fine with image types uploaded to Screencast being restricted to .jpg or .png. After all, Screencast is designed for quick & dirty sharing screenshots. Should one want to upload more exotic image formats, there are plenty of other cloud storage for that.