Sharing between OSX macbooks

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  • Problem
  • Updated 1 month ago
Hi, I have SnagIn 2018.2.1 on two mac workstations. Recently captures began to take very long time after I "click" to take the capture, because one mac is trying to send the screenshot to snagit on the other mac. Sometimes it works, and I can open the editor and my capture from one laptop is now on the other.

How do I disable this? I don't want to share captures between, especially because it caused snagit to lock-up my laptop for 45 minutes and it was stuck! Most times it locks up snagit and the mac for 3-4 seconds, sometimes more. Sometimes escape button works to cancel it, sometimes not.

Thx!
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jcohoe

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Posted 1 month ago

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Jason Eagleston, Employee

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Hey there. From the sounds of it you have a pretty cool, yet elaborate setup :).  To get you up and running the quickest, it's probably going to be best to open a tech. support ticket where we'll be able to dig into the details and track down the problem.

Here's a link to our ticket submission page.

Again, apologies for the trouble with Snagit, we look forward to hearing from you.