Slow response time

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  • Updated 3 weeks ago
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I'm working on a video project using Camtasia 2019 and the response times have been extremely slow. The video playback on the canvas also stutters. The project and video files reside on my laptop's local hard drive. I'm using a Dell Latitude E7440 with Windows 7 Professional SP1 64 bit OS, and Intel Core i5 processor and 8 GB RAM. The video files I’m working with are MP4, but they were originally generated as AVCHD. I used Handbrake to convert to MP4. All files play just fine using VLC. I've changed hardware acceleration to software only, with no change in results. I submitted a ticket, and the answer I received was that my computer is too old. I can't find system requirements for Camtasia 2019. Any recommendations are welcome. Thank you!
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Posted 3 weeks ago

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