Slow Start/Slow Save

  • 4
  • Problem
  • Updated 2 years ago
V13 - Slow to Open Editor. Extremely slow to save to local drive. Running Win10 on an SSD.
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Ed Lieblick

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Posted 3 years ago

  • 4
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Daniel Foster, Snagit strategy lead

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Official Response
Hi all - I'm sorry you're not experiencing the speed and responsiveness of Snagit 13 but thank you for reporting this issue.

Would you be so kind as to share the details with our tech support group so they can collect any needed diagnostics and work with our engineering staff to get this resolved? We know we have some additional work to do to shave a second or two off first launch of Snagit but this sounds like it's way beyond that, so any info you can share would help our optimization efforts.

Thank you!