Smart move icon missing

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  • Question
  • Updated 7 months ago
Hi, I ́m missing the Smart move Icon under Tool Poperties. How do I get it back?
I ́m using Windows 10 Pro.
Thanks!
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lotta

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Posted 10 months ago

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Rick Stone

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Can you share a screen capture of what you are seeing?
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Kelly Mullins, TechSmith Employee & Helper

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Hi there,

I am wondering if you have the MOVE TOOL selected?

NOT the Selection tool.

Here is a help page:
https://support.techsmith.com/hc/en-us/articles/360007610752-Smart-Move

Let me know if you do have the MOVE tool selected, and there is nothing there.
Maybe send a screenshot.

Kelly



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lotta

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Hmmm, I don ́t know what just happened now but it appeared. Mysterious! Thanks for you your help :)
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Rick Stone

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TechSmith has a sensor built into SnagIt so that when it misbehaves and you report it or ask for help and a TechSmith person such as Kelly responds, it suddenly snaps back into working operation!

Happy Monday
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scarlson

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The same thing happened to me in Windows 10. I'm using the MOVE TOOL and there is nothing under Tool Properties where the Smart Move toggle should be.


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Kelly Mullins, TechSmith Employee & Helper

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Hi,
This is strange... but since I brought a bit of good mojo to the last post I made...

What if you:
1. Make sure your image is flat, not floating. So, right click it and choose Flatten ALL.
2. Click off the MOVE TOOL, and choose Selection Tool. Then go back to the MOVE TOOL.

3. Does it reappear?

Kelly
(Edited)
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scarlson

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Hi Kelly,

Thanks for the response. I tried those steps and it still didn't work. My image is flat but I don't see anything under Tool Properties for the Move tool. If it helps, I'm trying to edit a PNG file.

Scott
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paulwilliamengle

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Yeah, this is happening to me. 

Edit: When the move tool is selected, underneath the tool properties, there's a fill, outline and shadow option. No Smart move option. 
(Edited)
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robyn.mendelsohn

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Same thing just started happening with  my Snag It - very  frustrating!  I exited and re-started by can't get it to come back.