major setback for me, don't want to learn a whole new interface, the old one was already weird enough. Can't capture a screen shot of an image in the Snag It editor, was it always that way ? it keeps flying away to some other app, going to uninstall this thing and ask for my money back.
I have to agree. I was more or less happy with the older version I had (12? 11?). It's not the cost of the upgrade, it's the fact that 13 barely works, meaning that about 90% of the time there's no response, it freezes or crashes, or it appears to be taking you through the capture process but nothing is captured. Add to that all the missing features compared to previous versions. Just getting the capture thing to stay at the top of the screen or even appear is hit-or-miss. If I need an image capture I always use the standard Windows Snipping Tool these days. The only time I go through the onerous process of using SnagIt anymore is when I absolutely need to capture video, and that typically takes multiple tries and often a restart of the computer at some point. So it's not exactly ready for an on-the-fly capture, it's a big time investment. The final insult is they don't respond and don't seem to fixing the problems or providing workable upgrades.