When I launch Snag it on my Windows 7 PC it appears in Task Manager as a process but only very occasionally launches. I close as many applications as possible when using it but this doesn't guarantee it will launch. 95% of the time it won't launch. Our IT engineers have looked at it and haven't been able to pin down the problem. It has been removed and re-installed. My system is Windows 7 Professional version 6.1.7601. I see that this problem was raised 2 years ago, but there was not a resolution on the site. The person was referred to Support. I'm new to the site. I found one link to support but it didn't work. Help?!
Thanks in advance.