snag it update for mac Product key not working

  • 1
  • Problem
  • Updated 6 years ago
I have just updated my snag it for mac and now its asking for me to put my product key in i have already purchased this application. i reenter my key and it says "this key is not valid" 
please can someone help me resolve this issue.

Photo of guv_2k7


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Posted 6 years ago

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Photo of Guillem Parera

Guillem Parera

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I'm in the same scenario. I bought Snag It with a bundle in Stack Social.
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Paul Riley-Gledhill

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They probably gave you a key for V2. V3 came out a couple of weeks ago. Good luck in getting a V3 key from Techsmith.

Photo of Kerry


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Hi there,

Please contact us at and include any order information that you may have and our Customer Service team will be more than happy to help you out!

Photo of KC


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same issue here, not cool, mid way through a project too.
How do you contact I only see phone numbers :/

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