Snagit 11 Hotkey message everytime computer reboots. Snagit works fine . Just dont want the message.

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I am running Snagit 11. Snagit works fine but every time my computer reboots I get the caution message "Unable to register Snagit Capture Hotkey. Please select a different hotkey." How do I solve this hotkey problem so that this message goes away?
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  • Thanks in advance for your help.

Posted 2 years ago

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Rick Stone

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Hi there

Well, you first need to identify the key being used as well as any other keys that may be associated with that key or key combination.

Generally speaking, SnagIt normally assigns the Print Screen key to its default capture profile. I also use Adobe Captivate, and Adobe Captivate also assigns the Print Screen key. So if I have Adobe Captivate running, then I launch SnagIt, I see that message. 

For my own purposes, I've assigned a completely different key sequence of Ctrl+Shift+A to my own installed copies of SnagIt for the very reason of avoiding that pesky message.

Cheers... Rick :)