snagit 11 is so slow

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  • Updated 5 months ago
Why is Snagit version 11.4.3 so slow? It's slow to load a capture, the editor is slow even to switch tabs. I've used many different versions of Snagit over many years with many different computers, and this version is running on the most powerful computer I've ever owned and yet it's slower than any other version I've used. It's painfully slow to the point where I want to revert to a much earlier version.

Why why why? Is it bloat? 
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Darryl Gittins

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Posted 5 months ago

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Vincent LaVallee

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I have used Snag-it 11.4.3 for years, since it came out. I bought version 12 when it came out, and it already showed great degradation, so I did not buy version 13. And now I see lots of complaints about version 2018. So, the product has gone downhill greatly since version 11.

But to address your issue, I have never seen it take any noteworthy CPU or memory (33Mb). So, I woud suggest the following:
(1) When it is hoging the system, or making it run real slow, start the Taskmgr (right click on an empty space on the very bottom bar on your screen) if you have not already started it and go look at the CPU and memory usage at this time. This will verify if it is indeed the slow down culprit.
2) Uninstall Snag-it and re-install it. Then see if it is still slowing down your system.Sometimes unistalling dos not really remove the product completely, so I suggest getting Iobit's Uninstaller and install that tool and then remove Snag-it with the new tool.
3) If your computer is tight on memory (Taskmgr will also tell you that), then maybe when Snag-it is capturing it is causing memory swapping. I would recommend at least 8GB of RAM, and more if you can afford it.

Vincent (06-28-2018)