Snagit 13.1.4 Crashes Frequently

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  • Problem
  • Updated 1 year ago
Frequent crashes of SnagIt 13.1.4 since updating.
Faulting application name: snagiteditor.exe, version: 13.1.4.8008, time stamp: 0x59b850de
Faulting module name: PenIMC_v0400.dll, version: 4.7.2102.0, time stamp: 0x593715d2
Exception code: 0xc0000005
Fault offset: 0x00006efe
Faulting process id: 0x3b50
Faulting application start time: 0x01d33a2aaf65d663
Faulting application path: C:\Program Files (x86)\TechSmith\Snagit 13\snagiteditor.exe
Faulting module path: C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\PenIMC_v0400.dll
Report Id: b6bf043d-817a-4396-84aa-17f823f14dd4
Faulting package full name:
Faulting package-relative application ID:
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srcnsht

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Posted 1 year ago

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Photo of Jeff V. Pulver

Jeff V. Pulver

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This is also occurring in my system. I can provide the Event Log.

Jeff V. Pulver
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greg.trobaugh

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What's the story Techsmith, also happening with me and there is no response here for TWO WEEKS?
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Bob Lewis

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Just so you know, This is Not TechSmith Support, it is a forum for users.
If anyone here has had the same issue they would be happy to respond with suggestions.

If you are having the issues you mentioned you might want to send the information to
TechSmith Support with a Support Request at https://support.techsmith.com/hc/en-us/requests/new