Snagit 13.1.4 crashes on Windows 10 1703

The scanner function does not work with 13.1.4. Snagit cannot find it. It has worked with other releases of Snagit. I have an open incident with Technical Support.

I also get an occasional crash; however, that has been also happening with the last few releases. I have opened an incident with Technical Support as it happens randomly and I do not know what I was doing before it happened as I am not in "debugging mode."

I just went to the Event log and found the below event. It seems several of the crashes is with the same rundll32.exe. Hopefully a TechSmith techie is monitoring the posts here.

Faulting application name: rundll32.exe, version: 10.0.16299.15, time stamp: 0x7517ae00
Faulting module name: AnimatedGIFSource.dll, version: 1.0.0.2, time stamp: 0x58503726
Exception code: 0xc0000005
Fault offset: 0x00000000000079ed
Faulting process id: 0x5f40
Faulting application start time: 0x01d351d274608138
Faulting application path: C:\WINDOWS\system32\rundll32.exe
Faulting module path: C:\Program Files\TechSmith\Snagit 2018\AnimatedGIFSource.dll
Report Id: c11e332f-c7e7-4e04-9822-f9d77cb8a29d

Cheers,

Jeff V. Pulver

This has been happening to my Windows 10 computer as well. Pease issue a revision. Thanks. 7_3-451-7486

Please fix this version.  It BREAKS Windows Media Player  -> Cast to Device.    Had to reinstall Windows 10 v1709  to validate that it was in fact not the OS.

As soon as I removed SnagIT, the 'Cast to Device' feature worked again.

According to the VS2017 debugger, it had something to do with not able to find AnimatedGIFSource.dll or access violation or something.

Windows Media Player -> Cast to Device crush issue can be fixed by deleting the following key from the registry editor

Delete "{0EC66815-7C3A-48B4-9A5E-4E4257BBD39C}" from "HKEY_CLASSES_ROOT\CLSID"

Until Techsmith solve this issue you can continue to use snagit and use cast to device

Tried this solution with this result. I'm on Windows 10 Pro version 1709 OS Build 16299.125. 
{0EC66815-7C3A-48B4-9A5E-4E4257BBD39C} could not be found on my system.

On the other hand both my computer and Snagit have been running without any issues. 

I'm a user of Maxon Cinema 4D, which started crashing on certain events. Maxon's support has tracked down the reason for this to SnagIt's "AnimatedGIFSource.dll". Unless there is a solution to this I will have to uninstall SnagIt (I'm using the latest version, by the way, on Windows 10).