Snagit 13.3 installer error 1406"Could not write value CustomDumpFlags...

  • 2
  • Problem
  • Updated 1 year ago
Snagit 13.3 installer error 1406"Could not write value CustomDumpFlags to key \software\microsoft\windows\Windows Error Reporting\Local Dumps\Snagit32.exe

Every time on Win7 I try and install Snagit13 I get this. Tried the msi and the exe. Same problem. Opened a support case.. no help so far. Anyone else had this problem before? Please let me know what you did to fix it. 
I went in and changed the permissions on the reg keys it was referring to but no luck there. 
Photo of rdriskell

rdriskell

  • 1 Post
  • 0 Reply Likes
  • frustrated as its happening on multiple machines

Posted 1 year ago

  • 2
Photo of mfeneis

mfeneis

  • 18 Posts
  • 2 Reply Likes
Maybe turn off virus protection until after the install?

Start installation with administrative privileges?

Just a couple ideas.  Good luck
Photo of musicvideoclubtrente

musicvideoclubtrente

  • 10 Posts
  • 0 Reply Likes
J'ai eu un problème similaire, pour réinstaller, je suis passer par désinstaller (tout), le problème a disparu. Deuxièmement : le pare-feu window désactiver dans un premier temps et inclusion par la suite de snagit - bonne chance 
Photo of Jason Gunn

Jason Gunn

  • 1 Post
  • 0 Reply Likes

I found a resolution to the TechSmith install error. Do the following if you are getting Error 1406 when installing Camtasia or Snagit.

-Hold down the Windows key and hit the R key to open the run window
-Type regedit and hit enter
- Using the pane on the left, browse to:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\
- Right click on the LocalDumps folder and delete it
-Try installing again

Photo of go_sap

go_sap

  • 1 Post
  • 0 Reply Likes
This worked, thank you!