Snagit 13.3 installer error 1406"Could not write value CustomDumpFlags...

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  • Updated 3 years ago
Snagit 13.3 installer error 1406"Could not write value CustomDumpFlags to key \software\microsoft\windows\Windows Error Reporting\Local Dumps\Snagit32.exe

Every time on Win7 I try and install Snagit13 I get this. Tried the msi and the exe. Same problem. Opened a support case.. no help so far. Anyone else had this problem before? Please let me know what you did to fix it. 
I went in and changed the permissions on the reg keys it was referring to but no luck there. 
Photo of rdriskell


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  • frustrated as its happening on multiple machines

Posted 3 years ago

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Photo of mfeneis


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Maybe turn off virus protection until after the install?

Start installation with administrative privileges?

Just a couple ideas.  Good luck
Photo of musicvideoclubtrente


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J'ai eu un problème similaire, pour réinstaller, je suis passer par désinstaller (tout), le problème a disparu. Deuxièmement : le pare-feu window désactiver dans un premier temps et inclusion par la suite de snagit - bonne chance 
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Jason Gunn

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I found a resolution to the TechSmith install error. Do the following if you are getting Error 1406 when installing Camtasia or Snagit.

-Hold down the Windows key and hit the R key to open the run window
-Type regedit and hit enter
- Using the pane on the left, browse to:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\
- Right click on the LocalDumps folder and delete it
-Try installing again

Photo of go_sap


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This worked, thank you!