Snagit 13 and Grabbing Webcam

  • 4
  • Problem
  • Updated 1 year ago
When I start a Video screen capture, it automatically grabs the Webcam and even though it is not really using the Webcam, it will not let any other application use it.  However if I start the other application, like Skype first, then start the Video screen capture, it will allow both to work.  It is a little disconcerning that Snagit looks like it is using the Webcam (the light is on) even though it really isn't.  This should be made an option to even grab the Webcam.  That way we can set it up to however we want to set it up.
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djplinks

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Posted 3 years ago

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djplinks

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On the newer version there is an option under Snagit Capture Preferences at the bottom called "Enable Webcam".  If you remove the check mark from that option, it no longer grabs the webcam.
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Perry

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I removed the chackmark and it still does it. I also turned off the mic.

This is a very frustrating change in the latest release and I have to keep closing Snagit down between grabs.
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Perry

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There's a temporary solution on offer by Techsmith. See here: https://support.techsmith.com/hc/en-us/articles/360005540571

It worked for me.