Snagit 13 causes black screen

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  • Updated 6 months ago
Snagit 12 works normally; but Snagit 13 causes the screen to go black whenever the Capture button is pressed.  NB both programmes are listed as trusted in Kaspersky Total Security.
Any suggestions please?  I am running Windows 7.
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tonyhir

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Posted 7 months ago

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tonyhir

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Adding Snagit 13 to the list of allowed applications in Kaspersky seems to have solved my problem.