Snagit 13 is a nighmare compared with 12

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  • Updated 4 years ago
the UI from 13 is a nightmare compared with 12
the shortkeys are not remembered if once assigned to a profile
the ribbon bar is not configurabe any more with one klick buttons
to me a massive step back - thinking to install 12 again :-(
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Posted 4 years ago

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jean marc cierniewski

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100% agree. It'll be better to have a great improvement of 12 instead of this 13.
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I concur 100%, the new interface is dumbed down too much. 

What I was hoping to see was opposite of what I found with v13.  v13 Seems to be quite a few steps in the direction of "integrating" Mac/Windows interfaces while dumbing down the interface to attract more novice users.

Example of backwards movement:

The "properties" (where the "Quick Styles" are located) are now taking a lot of space to the right of the screen.  When the Properties dialog is up it overlaps on quite a few screen grabs, so now I need to scroll left/right.  Additionally, (if I turn off the Properties) it's now necessary to select the markup type at the top of the screen and then mouse over to the bottom right and activate the Properties and then mouse up to the right of the screen to make a selection; this is HIGHLY inefficient! 

Obviously, this has a Mac/Apple feel to it, which I don't care for because Apple/Mac tends to do well because they consider the lowest common denominator and make it too easy, effectively removing useful and efficient options by making "assumptions". 

Also, I'm not a fan of the (phone-style) icons without descriptions, it would still be much appreciated if all the developers in the world provided at least the option for words so we don't have to try and remember every different website/service/software icons (this is a crappy assumption and "ok" on phones because of the limited space)

Positive: If you are new to SnagIt you'll be able to pick it up faster

Overall: If you are a veteran you'll likely be disappointed. I'm going to give it a few more days, but after using SnagIt for 5+ years this is currently and absolute step backwards for my teams productivity. What used to be nice effective and efficient ribbons is a smattering of buttons, slides and windows all over the new interface

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I agree with both of you. I also use v12 instead of v13. 13 is no improvement for me.
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Bob Lewis

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I agree. v13 is a step backwards in user interface.
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Agreed. Many loyal users have rolled back to v12 to regain productivity. I have complained about the slower v13 layout on several posts like the one below, and have been challenged that v13 is supposedly faster. I hope TechSmith is listening because many supporters have been very disappointed with v13.