Snagit 13 less responsive

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  • Updated 3 years ago
I've been a Snagit user for many years. Snagit Editor is my lightweight "go to" editor for images. 

The 13 version of the editor seems to become unresponsive far more frequently than the 12 version. That is to say - the 12 version *never* became unresponsive, while the 13 version seems to do so on a regular basis (once or twice a day). It's for less than 10-15 seconds, but it's noticeable and annoying. 

I'm on 13.0.2 (Build 6653). Windows 8.1 x64
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Posted 3 years ago

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Photo of Rick Grunwald

Rick Grunwald

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I'm not getting that on Windows 10 (which is a dawg compared to Wiin 8.1) Try increasing your page file  which may or may not help. Also how much memory are you running with? If you are above the minimums for Win 8 I would think you should be fine. You might also keep task manager open on the performance tab for a bit and bring it up whenever Snagit hangs. That will at least tell you if snagit is hogging the resources or something else is ... or nothing is and you are back to an issue with the snagit program.

I'm sure some others will chime in here especially if it is happening to them too