SnagIt 13 - startup screen when Windows starts

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  • Question
  • Updated 3 years ago

When "upgrading" from Snagit 12 to 13, Snagit 13 decided not to start with Windows anymore. For some reason, I can't check the "Start with Windows" checkmark. Then I get the answer that I have to be administrator to change the settings of the StartUp folder or that I could drag the icon to the StartUp directory to enable auto-start. Which I did.

SnagIt now starts with Windows, BUT then I have this SnagIt startup screen in the middle of my screen every time I turn on my computer.

How can I do so I don't have this anymore but just the SnagIt on top of my screen, as usual?

Thank you in advance for your answers.

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Posted 3 years ago

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Photo of Joe Morgan

Joe Morgan

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Follow the GIF posted below,

Regards, Joe

Click to Enlarge

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Manny Carvalho, Champion

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Dang!  Nice use of animated GIF, Joe.  You constantly surprise me.  Well done.
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Thank you very much :)
Photo of Neville


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It appears to be a bug that the floating Capture Window pops up in the foreground of the desktop when Windows restarts. When I restart Windows I expect Snagit to be running in the background, with only an icon visible in the system tray. That is the way it always worked in the past. I think this issue with it popping up in the foreground only started happening with v13.0.1.
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I believe Cyril is requesting what I had also asked for in this post:

Photo of cyrilmalka


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Oh, it seems it doesn't work after all. I still get the startup screen when SnagIt starts...
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Jessie O'Donnell, Influencer Relations Coordinator

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Could you please open a tech support ticket here so we can take a closer look?: 
Photo of cyrilmalka


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Hello, Jessie,

I tried that, but your system seems to send an e-mail as verification. Obviously, me writing all informations, key included while logged in into my account isn't enough for Techsmith.

And I never received the e-mail so I could confirm that I really was a user in need of help (yes, of course, I checked my spam folder, several times even). So I couldn't send any ticket. I don't intend to go through that again. So no, thank you.


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Cyclone3211 .

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Great    Thanks