Snagit 19 Audio Not Working in video recording - Windows 10

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  • Updated 2 months ago
Hi, when I record a video in Snagit 19 the sound is not working.
Can anyone help. Thanks!
Best regards Anne Sofie
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annairgens

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Posted 2 months ago

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rumplesteel

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Make sure your sound is coming from system audio and not from another output source.
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annairgens

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Hi, can you explain where/how to check? Thanks!
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Timbre4, Champion

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Those settings are going to vary depending on computer being used. Look for a speaker icon in the system tray (lower right corner). Try to right-lick on it and you should get something like "mixer" where you can select audio and volume for mic array, system audio or similar. Again it varies a lot, so you might Google "your PC model + audio settings"
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Timbre4, Champion

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Unless your speakers are turned off (audio recorded but sound not heard) it's likely the audio settings. Click on Capture and then check whether the audio is ON to be recorded.


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annairgens

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Thanks, I just swiched on my Record System Audio as you suggest and made a recording. Did not help.
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Joe Morgan

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You want to enable system audio on the recorders toolbar.

Heres 2 examples.

Enable by clicking on it.

Regards,Joe



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annairgens

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Thanks, both 'Recording System Audio' is "On" And 'Microphone' is "On" - still no sound in test Video. It must be a setting some place ... Thanks. :) Regards Anne Sofie
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annairgens

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I have restored some Microsoft standard audio settings and it seems to have fixed the sound in my recordings. Thanks :)