Snagit 19 - Scrolling not working for emails.

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  • Updated 2 months ago
We have large emails that require a scrolling capture. The scrolling appears to work fine in Chrome browsers and other windows but when trying to capture an email it scrolls for a split second then only captures the first visible part of the email.

Tried updating Snagit 19 and repairing office but no changes.

Panoramic works but is not efficient for our workflow.

This was working a few days ago but has stopped.
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Dylan Stewart

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Posted 7 months ago

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outfooled

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SnagIt has turned into an absolute pile of dog crap!!  What used to be very easy to use (particularly scrolling and capturing) has turned into a nightmare that never ends.  Nothing works.....Firefox, Chrome, Edge, Thunderbird, reloading SnagIt, reloading Windows 10, complaining, etc etc......SnapIt will no longer scroll my data and capture it.  Based on Dylan's input I will certainly not be upgrading to SnagIt 19.  If I find any possible way to discredit SnagIt I will not be kind......I have wasted countless hours trying to get it to work....Scrolling, Panoramic, All-in-One.....nothing works anymore!  Besides that, your support/maintenance plan SUCKS!  You have little to no confidence in your own product.  I only hope some other company comes out with something better than SnagIt.