SnagIt 2018.0.1 Installer - Poor Experience

  • 1
  • Problem
  • Updated 1 year ago
Watch out for the 2018.0.1 installer.  My experience of it was weird.

Got the prompt that there was a newer version available and elected immediate install.

Watched some paint dry.  Put on another coat and watched that dry.

Loaded the editor and Checked for Updates.  Was offered 2018.0.1 again.  Accepted immediate install.

Watched some paint dry,  And another coat.

Just for the hell of it, loaded the editor, checked for updates etc etc

Went out and bought some more paint........

Shut down everything that was running.  Went into Task Manager and killed all Techsmith processes

Loaded the editor and Checked for Updates again.  This time something started to happen and then all progress information disappeared.

Reflected that I should have bought some paint brushes while I was at Homebase.

Then, as if by magic,  a Windows notification appeared, and told me that SnagIt updater was running.  Eventually it finished and I rebooted.

That has to be the strangest update experience I have ever had with any software.  I can only assume that the team that did the SnagIt 13 UI / UX design were demoted to running the installation updater on the basis that they couldn't do much harm there.....
Photo of Paul

Paul

  • 1147 Posts
  • 908 Reply Likes

Posted 1 year ago

  • 1
Photo of Rick Grunwald

Rick Grunwald

  • 1255 Posts
  • 863 Reply Likes
Mine went in smoothly on WIndows 10. HOWEVER since the 1709 build of windows came out there has been some S-T-R-A-N-G crap going on. Weird installs of some other software, system sounds not working although other sounds worked, Systems sound worked but no sound on You tube
THen it all straightened out with no additional input other than opening the registry editor
I would give you a list but the sheer volume of the post might crash the forum

 I can only assume that the team that did the SnagIt 13 UI / UX design were demoted to running the installation updater on the basis that they couldn't do much harm there.....