Snagit 2018.0.2 font error.

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  • Updated 11 months ago
Hi. I'm using Snagit 2018.0.2 on Mac High Sierra 10.13.2. Each time Snagit is opened an error splash screen comes up telling me Arial-BoldMT is not installed on the system. The software doesn't choose a substitute font. however looking in Font Book there is Arial Rounded MT Bold which is active. what should I do?
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Clive

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Posted 11 months ago

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pjonesCET

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Just checked. It's possible your copy is defective or you have duplicate. Open Font Book and go to File menu Validate fonts choosing this font. If defective or has a duplication will let you know.
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Clive

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Hi. Thanks for your prompt reply. The font passed. "This font should be safe to use".
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Luke Griffioen, Employee

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Hi,

I looked into this a little bit and the font it wants is actually just "Arial", can you check so make sure that one is enabled/validated?
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Clive

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Hi Luke. Problem solved. Arial was disabled. Thank you.