SnagIt 2018 - Difficulty with screen captures

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  • Updated 3 months ago
When I attempt to capture an image, for some reason SnagIt leaves the page that I am on and goes to my desktop. I get the crosshairs on the desktop, but not on the page that I want to capture. I have updated to the most recent version of Snag It. I am working on a MacBook Pro. I never had this issue before, just when I attempted to use Snag It today. 
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kimberlybstewart

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Posted 3 months ago

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Rick Stone

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Tony Coty

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Hi Rick, I've had this happen to me too. What is Catalina  and what does it have to do with snagit reverting to desktop??  Asking to learn!
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kimberlybstewart

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Hi.
Catalina is the operating system. If you recently update the OS, then it is likely you have Catalina.

Kim
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kimberlybstewart

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It worked, thank you.
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Tony Coty

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Kim, thanks, I just had a "duh" moment, I have Cataline but forgot what it was called. Appreciate your response!
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kimberlybstewart

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Thank you. I will give this a try.