SnagIt 2018 Editor Closing Automatically

  • 1
  • Question
  • Updated 2 months ago
I upgraded to SnagIt 2018 recently and find that the Editor won't accept any edit commands and closes automatically after approximately six seconds. I've used SnagIt for nearly 10 years and never had this before. I did have SnagIt13 installed as well, so uninstalled all versions, re-downloaded 2018 and entered the key. Still the same problem.
I'm running Windows 10 on a relatively high spec PC...help!!
Photo of Ian Cleverdon

Ian Cleverdon

  • 2 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
Photo of daniel_hosey

daniel_hosey

  • 1 Post
  • 0 Reply Likes
similar.   The snaggit editor just closes.  It's so frustrating.  It makes the program useless.
Photo of Ian Cleverdon

Ian Cleverdon

  • 2 Posts
  • 0 Reply Likes
Disappointed that we’ve still not had a Techsmith response to this, and it’s still happening. Techsmith please help!
Photo of OneRingRules

OneRingRules

  • 4 Posts
  • 0 Reply Likes
Yes, I have this problem as well. Snagit library will work and displays all the old images but the editor does not open for more than six seconds. Sometimes it opens with a just a black border. 

Techsmith support should be all over this.