wht the hck happend to snagit 2018 its complty dead in win10 fall creator update latest pacth its not evn opening window. i thnk i wasted my $49.
my pc specs. i5 4460,1060 6gb,8gig ram,128gig ssd,2tb hdd, windows 10 fall creator update 1709 build runnning on letest (KB4054517)pacth
Rick Grunwald
If not Try this:
Open Task manager and MAKE SURE snagit is not running. If there are any instances, end the task(s)
Go clean out your TEMP folder usually at C:\Users\YOUR LOGIN\AppData\Local\Temp
You might not be able to delete everything and that is ok
Then go into C:\Program Files\TechSmith\Snagit 2018 and run snagit32 AS AN ADMINISTRATOR by right clicking it and choosing that option. Keep task manager loaded so you can see if it loaded. Try it a couple of times but don't waste too much time with it. If it works GREAT and if not, we'll go to the next step which is probably opening a support ticket
But do report back here as someone else may get on that has had the same issue
If you do open a ticket, have all the steps you have tried ready for them so they can get to this quicker.
I am running this in the fall creator's update so it can be fixed but it is frustrating for sure
Merry CHristmas
Jeff V. Pulver
I hope this helps.
Merry Christmas
Rick Grunwald
I would hesitate to uninstall and reinstall as I had issues with it not successfully installing and needing support to bail me out. THere is an issue with the uninstaller and I am not sure that is fixed in the recent update
Ganesh kulal
Rick Grunwald