Snagit 2019.01 Build 2448 - Plugins do not Install

  • 1
  • Problem
  • Updated 3 weeks ago
When I try to install any of the latest plugins (Word, PowerPoint, even Camtasia), I get the message that I require a newer version of Snagit, and nothing installs. When I check for updates, I am told I have the latest version. I'm open to suggestions.
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Wino

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  • frustrated

Posted 3 weeks ago

  • 1
Photo of jasons

jasons

  • 172 Posts
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Reboot your machine and try again.

If no joy write techsmith support.


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Dubie

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Snagit may not install them if it is running.
Close Snagit completely and then double click on the plugin.

Snagit should open and add the plugin/output.
You may have to close and reopen Snagit again after installing the plugin.


If you have a anti-virus running you may have to temporarily disable it to install the plugins.


Some browsers change the extension to .zip
If that happens they will not  install.

Do this:

    Right click on the downloaded output/accessory and choose Rename.
    Change the extension from .zip to .tscplugin
    Double click the file again and see if it works

:)

(Edited)