Snagit 2019 library cannot view thumbnails

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  • Problem
  • Updated 8 months ago
  • Solved
I upgraded to Snagit 2019 some time ago but this just happened.   Windows 10 64 bit Pro on ThinkPad notebook.    I suddenly cannot view any thumbnails when I am in Snagit Editor and it reaches the end on the right an says to click Library.   When I do, I get a blank screen as shown and if I click on a day, no thumbnails are shown.  

Would you kindly help me fix this quickly.   Thanks in advance
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Posted 10 months ago

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Photo of Robert R.

Robert R., Online Community Admin

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Official Response
Hi ed,

If you move your mouse all the way to the right of the Library screen it will turn into a left/right cursor; you should be able to drag that to the left to view your thumbnails.