Snagit 2019 upgrade for $24.95 but I paid for a bundled upgrade only 4 months ago

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  • Updated 1 year ago
In June 2018, I recently upgraded to the bundled Camtasia Studio 2018 and Snagit.

I've used Camtasia Studio and Snagit regularly for several years now.

Less than 4 months after an upgrade, there's an upgrade to Snagit 2019 but it's $24.95

Upgrading to the bundled software only 3 months ago should entitle licensed users for a free upgrade, not paying for another upgrade.
Photo of Mike


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Posted 2 years ago

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Photo of reiddg


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I have the same situation, but purchased 2018 less than two months ago, perhaps even one. I don't have a maintenance agreement, nor do I know if that would matter. It would seem that TS wants to release a 'new version' once a year to generate a revenue stream. Snagit 2019 has no features that add substantially to its functionality (like timers). I suggest waiting another year.
Photo of momofz


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Just for clarity if you did purchase within one month then you  still qualify for any promotion or new release because TSC has a 30 day return policy.   We (I'm an employee) even send the new keys out automatically for those who purchased within 30 days. 

And yes if you had maintenance then you get all the new major releases for free.    Maintenance is half of the cost of upgrades and comes with other benefits like priority support (and for Camtasia there is a free certification class with maintenance).    The upgrades are really intended for customers who only upgrade every two+ to three years, if you always tend to want to be on the latest annual release then maintenance is the way to go.