SNAGIT 2020.1.2 crash with "New from Clipboard" command

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  • Problem
  • Updated 1 month ago
Hello!,
I copy in the clipboard an image from the screen, open SNAGIT and do Ctrl + SHIFT + N and crash. The same picture paste perfectly in PhotoScape.

The workaround I have to use is the following: paste from clipboard in PhotoScape, copy to clipboard, open SNAGIT and paste using Ctrl+Shift+N, this way the picture is loaded in SNAGIT perfectly, I don`t understand anything ....

Best regards,
Blas.
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BlasMolero

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Posted 1 month ago

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Chris Larson, Snagit Technical Product Manager

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Hmm, sorry you're hitting that. That's quite annoying. Could you give us a bit of information so that we could try and reproduce the problem?
  • Where is the image on the clipboard coming from? If a web browser, what browser and version?
  • What version of Snagit are you running?

Thank you!
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Rick Stone

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2020.1.2? ;)
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Chris Larson, Snagit Technical Product Manager

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I need to read more good.