SnagIt 2020 does not work with Windows 10 1909-Update

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  • Updated 4 months ago
Hello together,

after upgrading Windows 10 to the 1909-upgrade-package, SnagIt does not open / work anymore.



Does anybody have the same problem here?

Thanks!

Best regards to everybody,
Christopher
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mail

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Posted 4 months ago

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Ed Covney

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Can you provide the Windows 1909 build # and what version of Snagit?
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patrocle

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Have Win 10 Home with Version 1909
Installed on 2/22/2020
OS Build: 18363.657

Snagit
V2020.1.0 (build 4965)

And works fine, but also notice there is a new version of snagit and windows update too, may have to download and try that too hopefully works 

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mail

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Hello,

my build # is 18363.719.

My version of SnagIt is the latest availble (just tried to download and install again): 2020.1.1.


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mail

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I found the issue: it was DuetDisplay! After uninstalling DuetDisplay and reinstalling SnagIt 2020 it is working fine!