SnagIT 2020 dropped frames causing problems.

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  • Updated 1 month ago
Hi Folks.

I just bought SnagIt 2020 so I could record me doing some tutorials on my PC, and then take that footage and intermix it with webcam footage of me describing what's happening, all of which would be compiled in Adobe Premiere.  The problem is, my recorded footage from SnagIt is a crazy 18.26 frames per second.  Even though I have the record quality set to high which I assumed meant SnagIt would record at a solid 30 frames per second, it's not.

A bit of research on the TechSmith site revealed a page which says that SnagIt drops frames if nothing changes between the two frames and no audio is happening between those two frames.  In other orders, the dropped frames have resulted in my video being recorded at 18.26 frames per second.  When I take this into Premiere, the video is rushing ahead of the audio (me talking) and actions are happening on screen before I even speak of them and it's just terrible.

I have scoured through the settings in SnagIt, both the capture part and the editor, and I can't see any way to make SnagIt record at a solid 30 frames per second, NOT to drop frames.  Can anyone offer any advice or have I bought a piece of software that is not going to deliver what I expected it to do?

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Posted 1 month ago

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Joe Morgan

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Odd are, you'll never get SnagIt to record at a consistent frame rate.
At least, that's been my experience.

What happens if you set Premiere Pros project settings to 30fps. Then place the SnagIt footage on the timeline.