Snagit 2020 Hotkey Preferences Not Saving when Snagit is restarted

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  • Problem
  • Updated 4 months ago
Snagit has a default hot-key assignment CTRL-SHIFT-X for opening the Snagit Window. Unfortunately another app that I use requires this key entry in order to operate, so Snagit just pops up instead of my other app working.

I've changed the hotkey assignment and saved it but I've noticed that if the computer restarts or snagit is closed and opened again, the hotkeys revert back to default, and I have the same problem. This seems like a bug.
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Chuck Faber

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  • annoyed

Posted 4 months ago

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Photo of jasons


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Set all your hotkeys the way you want them and rightclick the icon in the tray and click exit snagit and then start it again and that should fix your problem.

If it doesn’t it’s time for support to help.

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Rick Stone

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And if you DO find that you need support to help, please update the thread to let everyone know what the fix is or was. ;)