Snagit 2020 mac closes windows before capture

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  • Problem
  • Updated 8 months ago
I am running MacOS Catalina on my MacBook Air.  When I instruct SnagIt 2020 to capture a screen shot, all of the windows displayed disappear and all that remains is the screen background.  This works fine with SnagIt 2019.  Any help would be appreciated.
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Jeff R

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  • frustrated

Posted 8 months ago

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Jeff R

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squirema

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In addition to the System Preferences > Security & Privacy > Privacy > Screen Recording reference in the aforementioned article, be sure to enable SnagIt 2020, in:

o  System Preferences > Security & Privacy > Privacy > Camera
o  System Preferences > Security & Privacy > Privacy > Microphone
o  System Preferences > Security & Privacy > Privacy > Full Disk Access and
o  "SnagItHelper2020" found in System Preferences > Security & Privacy > Privacy > Accessibility

as well.