Snagit 3.3.7 crashes on Mac Os Catalina 10.15.4 ?

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  • Updated 2 months ago
I have Snagit 3.3.7 and I noticed today that it does not run correctly on Catalina 10.15.4.
The video Capture is crashing just after stop recording and I always have to  restart my Mac. Is this Snagit version not supported on Mac Os Catalina ?
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Angelo Gomes

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Posted 2 months ago

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SactoBob

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Did you jump several versions of the macOS? It appears that 3.3.7 runs on El Capitan or older. See the chart at https://support.techsmith.com/hc/en-us/articles/219910027-What-Version-of-Mac-OS-Is-Required-for-Tec...
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Glenn Hoeppner, Employee

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SactoBob has the right technical information. Snagit 3.x isn't supported on 10.15. If you are interested, you would qualify for upgrade pricing. A lot has changed since version 3. My favorite thing is the ability to capture text out of images.  Here's a link if you want to check it out:
https://www.techsmith.com/snagit-upgrade.html

-Glenn
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Glenn Hoeppner, Employee

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Sorry, it looks like we do have something you could try to see if you can keep going on Snagit 3.x.

https://support.techsmith.com/hc/en-us/articles/360034561752-Only-Desktop-Captured-Using-Snagit-on-M...

-Glenn