Snagit 4.0.5 (78078) for macOS 10.12.1 - Full web screen capture - Kaboom

  • 1
  • Problem
  • Updated 2 years ago
Hello,

I update macOS to 10.12.1, launched snagit and was taking an online test. I execute a full screen capture  by clicking control, shift and C, then snagit ran in the back ground for a bit before it core dumped.

Process:               Snagit [4992]Path:                  /Applications/Snagit.app/Contents/MacOS/Snagit
Identifier:            com.TechSmith.Snagit4
Version:               4.0.5 (78078)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Snagit [4992]
User ID:               501

Date/Time:             2016-10-24 21:20:50.347 -0500
OS Version:            Mac OS X 10.12.1 (16B2555)
Report Version:        12
Anonymous UUID:        9486EAD2-AEBD-47E3-8C72-5F4943D8302C

Sleep/Wake UUID:       5BFE4836-75C6-433C-A6C8-BFBF62D6C0C6

Time Awake Since Boot: 19000 seconds
Time Since Wake:       8300 seconds

System Integrity Protection: enabled

Crashed Thread:        3  com.apple.NSURLConnectionLoader

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x000073260b23bec8
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

VM Regions Near 0x73260b23bec8:
    Stack                  0000700009564000-00007000095e6000 [  520K] rw-/rwx SM=COW  thread 4
--> 
    MALLOC_TINY            00007f9f4ac00000-00007f9f4b000000 [ 4096K] rw-/rwx SM=PRV  

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib         0x00007fffa1fd441a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa1fd3867 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff8cd41ae4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff8cd40f61 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff8cd407b4 CFRunLoopRunSpecific + 420
5   com.apple.HIToolbox           0x00007fff8c2dcfbc RunCurrentEventLoopInMode + 240
6   com.apple.HIToolbox           0x00007fff8c2dcdf1 ReceiveNextEventCommon + 432
7   com.apple.HIToolbox           0x00007fff8c2dcc26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
8   com.apple.AppKit               0x00007fff8a9c6b79 _DPSNextEvent + 1093
9   com.apple.AppKit               0x00007fff8b0dc1c3 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1637
10  com.apple.AppKit               0x00007fff8b239ecd -[NSWindow(NSEventRouting) trackEventsMatchingMask:timeout:mode:handler:] + 262
11  com.apple.AppKit               0x00007fff8ac275dd -[NSDragEventTracker trackEvent:usingHandler:] + 1701
12  com.apple.AppKit               0x00007fff8ac26b2a -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1968
13  com.apple.AppKit               0x00007fff8ac6aaa6 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 798
14  com.apple.AppKit               0x00007fff8ac256e3 -[NSControl mouseDown:] + 832
15  com.apple.AppKit               0x00007fff8acc541e -[_NSThemeWidget mouseDown:] + 87
16  com.apple.AppKit               0x00007fff8b23e6f3 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 6341
17  com.apple.AppKit               0x00007fff8b23af10 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 1942
18  com.apple.AppKit               0x00007fff8b23a3ae -[NSWindow(NSEventRouting) sendEvent:] + 541
19  com.apple.AppKit               0x00007fff8b0da4cd -[NSApplication(NSEvent) sendEvent:] + 1145
20  com.TechSmith.Snagit4         0x00000001055293bd 0x1053f9000 + 1246141
21  com.apple.AppKit               0x00007fff8a9bb589 -[NSApplication run] + 1002
22  com.apple.AppKit               0x00007fff8a9861ad NSApplicationMain + 1237
23  libdyld.dylib                 0x00007fffa1ead255 start + 1

Thread 1:: Dispatch queue: com.apple.root.background-qos
0   libsystem_kernel.dylib         0x00007fffa1fdbfde __semwait_signal + 10
1   libsystem_c.dylib             0x00007fffa1f62b72 nanosleep + 199
2   com.apple.Foundation           0x00007fff8e8171fb +[NSThread sleepForTimeInterval:] + 156
3   com.TechSmith.Snagit4         0x00000001056a1f2e 0x1053f9000 + 2789166
4   libdispatch.dylib             0x00007fffa1e7ff5f _dispatch_call_block_and_release + 12
5   libdispatch.dylib             0x00007fffa1e77128 _dispatch_client_callout + 8
6   libdispatch.dylib             0x00007fffa1e79099 _dispatch_root_queue_drain + 917
7   libdispatch.dylib             0x00007fffa1e78cb7 _dispatch_worker_thread3 + 99
8   libsystem_pthread.dylib       0x00007fffa20c4736 _pthread_wqthread + 1299
9   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib         0x00007fffa1fd441a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa1fd3867 mach_msg + 55
2   com.apple.SkyLight             0x00007fff9e31ffe9 CGSSnarfAndDispatchDatagrams + 180
3   com.apple.SkyLight             0x00007fff9e2e1193 SLSGetNextEventRecordInternal + 84
4   com.apple.SkyLight             0x00007fff9e2fb1f1 SLEventCreateNextEvent + 48
5   com.apple.HIToolbox           0x00007fff8c2e6c8d PullEventsFromWindowServerOnConnection(unsigned int, unsigned char, __CFMachPortBoost*) + 102
6   com.apple.HIToolbox           0x00007fff8c2e6bf9 MessageHandler(__CFMachPort*, void*, long, void*) + 51
7   com.apple.CoreFoundation       0x00007fff8cd4941d __CFMachPortPerform + 253
8   com.apple.CoreFoundation       0x00007fff8cd49309 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
9   com.apple.CoreFoundation       0x00007fff8cd49281 __CFRunLoopDoSource1 + 465
10  com.apple.CoreFoundation       0x00007fff8cd41375 __CFRunLoopRun + 2405
11  com.apple.CoreFoundation       0x00007fff8cd407b4 CFRunLoopRunSpecific + 420
12  com.apple.AppKit               0x00007fff8ab135a0 _NSEventThread + 205
13  libsystem_pthread.dylib       0x00007fffa20c4aab _pthread_body + 180
14  libsystem_pthread.dylib       0x00007fffa20c49f7 _pthread_start + 286
15  libsystem_pthread.dylib       0x00007fffa20c4221 thread_start + 13

Thread 3 Crashed:: com.apple.NSURLConnectionLoader
0   libobjc.A.dylib               0x00007fffa15c4f3b objc_release + 27
1   com.apple.CoreFoundation       0x00007fff8ce33a7b -[__NSSingleObjectArrayI dealloc] + 43
2   com.apple.CoreFoundation       0x00007fff8cce1025 __CFBasicHashDrain + 357
3   com.apple.CoreFoundation       0x00007fff8ce0c6e9 _CFRelease + 281
4   com.apple.CFNetwork           0x00007fff8bf1c8f9 HTTPHeaderDict::~HTTPHeaderDict() + 33
5   com.apple.CoreFoundation       0x00007fff8ce0c6e9 _CFRelease + 281
6   com.apple.CFNetwork           0x00007fff8bf18f05 HTTPMessage::~HTTPMessage() + 155
7   com.apple.CoreFoundation       0x00007fff8ce0c6e9 _CFRelease + 281
8   com.apple.CFNetwork           0x00007fff8bf18ce1 URLRequest::~URLRequest() + 189
9   com.apple.CoreFoundation       0x00007fff8ce0c6e9 _CFRelease + 281
10  com.apple.CFNetwork           0x00007fff8bf2938f __CFCachedURLResponse::~__CFCachedURLResponse() + 143
11  com.apple.CFNetwork           0x00007fff8bf292f2 __CFCachedURLResponse::~__CFCachedURLResponse() + 14
12  com.apple.CoreFoundation       0x00007fff8ce0c6e9 _CFRelease + 281
13  com.apple.CFNetwork           0x00007fff8bf2cb62 HTTPProtocol::~HTTPProtocol() + 1040
14  com.apple.CoreFoundation       0x00007fff8ce0c6e9 _CFRelease + 281
15  libdispatch.dylib             0x00007fffa1e77128 _dispatch_client_callout + 8
16  libdispatch.dylib             0x00007fffa1e8bec7 _dispatch_block_invoke_direct + 322
17  com.apple.CFNetwork           0x00007fff8bf34ac0 RunloopBlockContext::_invoke_block(void const*, void*) + 24
18  com.apple.CoreFoundation       0x00007fff8cd04b34 CFArrayApplyFunction + 68
19  com.apple.CFNetwork           0x00007fff8bf349b9 RunloopBlockContext::perform() + 137
20  com.apple.CFNetwork           0x00007fff8bf34850 MultiplexerSource::perform() + 282
21  com.apple.CFNetwork           0x00007fff8bf34672 MultiplexerSource::_perform(void*) + 72
22  com.apple.CoreFoundation       0x00007fff8cd604c1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
23  com.apple.CoreFoundation       0x00007fff8cd418cc __CFRunLoopDoSources0 + 556
24  com.apple.CoreFoundation       0x00007fff8cd40db6 __CFRunLoopRun + 934
25  com.apple.CoreFoundation       0x00007fff8cd407b4 CFRunLoopRunSpecific + 420
26  com.apple.CFNetwork           0x00007fff8bf10334 +[NSURLConnection(Loader) _resourceLoadLoop:] + 313
27  com.apple.Foundation           0x00007fff8e76d30d __NSThread__start__ + 1243
28  libsystem_pthread.dylib       0x00007fffa20c4aab _pthread_body + 180
29  libsystem_pthread.dylib       0x00007fffa20c49f7 _pthread_start + 286
30  libsystem_pthread.dylib       0x00007fffa20c4221 thread_start + 13

Thread 4:
0   libsystem_kernel.dylib         0x00007fffa1fd441a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa1fd3867 mach_msg + 55
2   coop.plausible.CrashReporter   0x00000001066e52a8 exception_server_thread + 202
3   libsystem_pthread.dylib       0x00007fffa20c4aab _pthread_body + 180
4   libsystem_pthread.dylib       0x00007fffa20c49f7 _pthread_start + 286
5   libsystem_pthread.dylib       0x00007fffa20c4221 thread_start + 13

Thread 5:
0   libsystem_kernel.dylib         0x00007fffa1fdc4e6 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffa20c47b5 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 6:: Dispatch queue: com.apple.root.background-qos
0   libsystem_kernel.dylib         0x00007fffa1fd4456 semaphore_wait_trap + 10
1   libdispatch.dylib             0x00007fffa1e80306 _dispatch_semaphore_wait_slow + 171
2   com.TechSmith.Snagit4         0x0000000105597da1 0x1053f9000 + 1699233
3   com.TechSmith.Snagit4         0x000000010549a4b4 0x1053f9000 + 660660
4   libdispatch.dylib             0x00007fffa1e7ff5f _dispatch_call_block_and_release + 12
5   libdispatch.dylib             0x00007fffa1e77128 _dispatch_client_callout + 8
6   libdispatch.dylib             0x00007fffa1e79099 _dispatch_root_queue_drain + 917
7   libdispatch.dylib             0x00007fffa1e78cb7 _dispatch_worker_thread3 + 99
8   libsystem_pthread.dylib       0x00007fffa20c4736 _pthread_wqthread + 1299
9   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 7:
0   libsystem_kernel.dylib         0x00007fffa1fdc4e6 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffa20c47b5 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 8:
0   libsystem_kernel.dylib         0x00007fffa1fdc4e6 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffa20c47b5 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 9:
0   libsystem_kernel.dylib         0x00007fffa1fdc4e6 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffa20c47b5 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 10:: Dispatch queue: com.apple.root.default-qos
0   libsystem_kernel.dylib         0x00007fffa1fdcace fsync + 10
1   com.apple.Foundation           0x00007fff8e7b378f _NSWriteDataToFileWithExtendedAttributes + 768
2   com.apple.Foundation           0x00007fff8e7b3457 -[NSData(NSData) writeToURL:atomically:] + 83
3   com.apple.Foundation           0x00007fff8e8816f9 -[NSDictionary(NSDictionary) writeToURL:atomically:] + 226
4   com.techsmith.TSCSharing       0x0000000105d2176e -[TSCSharingProfileManager saveProfiles] + 784
5   com.TechSmith.Snagit4         0x0000000105598954 0x1053f9000 + 1702228
6   com.TechSmith.Snagit4         0x0000000105599e76 0x1053f9000 + 1707638
7   com.TechSmith.Snagit4         0x000000010564062c 0x1053f9000 + 2389548
8   com.TechSmith.Snagit4         0x000000010563084d 0x1053f9000 + 2324557
9   com.TechSmith.Snagit4         0x00000001055eca97 0x1053f9000 + 2046615
10  com.TechSmith.Snagit4         0x00000001055ff43f 0x1053f9000 + 2122815
11  libdispatch.dylib             0x00007fffa1e7ff5f _dispatch_call_block_and_release + 12
12  libdispatch.dylib             0x00007fffa1e77128 _dispatch_client_callout + 8
13  libdispatch.dylib             0x00007fffa1e790e2 _dispatch_root_queue_drain + 990
14  libdispatch.dylib             0x00007fffa1e78cb7 _dispatch_worker_thread3 + 99
15  libsystem_pthread.dylib       0x00007fffa20c4736 _pthread_wqthread + 1299
16  libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 11:
0   libsystem_kernel.dylib         0x00007fffa1fdc4e6 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffa20c47b5 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 12:
0   libsystem_kernel.dylib         0x00007fffa1fdc4e6 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x00007fffa20c47b5 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       0x00007fffa20c4211 start_wqthread + 13

Thread 3 crashed with X86 Thread State (64-bit):
  rax: 0xbadd73260b23bead  rbx: 0x000060800000a3d0  rcx: 0x000073260b23bea8  rdx: 0x0040000000000000
  rdi: 0x0000610000e53a40  rsi: 0x00007fff8b50618c  rbp: 0x000070000955f6f0  rsp: 0x000070000955f6c8
   r8: 0x00007fffa76cd830   r9: 0x0000000000000000  r10: 0x00007fffa76bfa68  r11: 0x00007f9f4b808ac0
  r12: 0x00007fffa76cd830  r13: 0x00007fff8ccfb3f0  r14: 0x0000000000000007  r15: 0x0000000000000003
  rip: 0x00007fffa15c4f3b  rfl: 0x0000000000010202  cr2: 0x000073260b23bec8
  
Logical CPU:     6
Error Code:      0x00000004
Trap Number:     14


Binary Images:
       0x1053f9000 -        0x105761fff +com.TechSmith.Snagit4 (4.0.5 - 78078) <B11FC0F8-DDDA-3205-82A5-D6A0280EE36D> /Applications/Snagit.app/Contents/MacOS/Snagit
       0x1058d1000 -        0x105907fff +org.sparkle-project.Sparkle (1.13.1 git-17286ee - 1.13.1) <B9B0C770-D5D7-3B05-9A46-397CF3CB2783> /Applications/Snagit.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
       0x105932000 -        0x1059b2fff +com.TechSmith.SnagitCommon (1.0 - 1) <5E4D7380-7586-3791-8805-325424971717> /Applications/Snagit.app/Contents/Frameworks/SnagitCommon.framework/Versions/A/SnagitCommon
       0x105a39000 -        0x105a43ff7 +com.techsmith.GIFMaker (1.0 - 1) <A7C5EB8C-6FC0-3862-956A-EB0AF8954D7A> /Applications/Snagit.app/Contents/Frameworks/GIFMaker.framework/Versions/A/GIFMaker
       0x105a52000 -        0x105b73fff +com.techsmith.TSCCapture (1.0 - 1) <9FF59C50-F3A6-373B-B160-15E580EEB15E> /Applications/Snagit.app/Contents/Frameworks/TSCCapture.framework/Versions/A/TSCCapture
       0x105cf7000 -        0x105d0aff7 +com.techsmith.InProductMessaging (1.0 - 1) <C251F0A9-DDB4-3970-825C-C8C1B20C69BD> /Applications/Snagit.app/Contents/Frameworks/InProductMessaging.framework/Versions/A/InProductMessaging
       0x105d1d000 -        0x105d26fff +com.techsmith.TSCSharing (1.0 - 1) <210E298A-C8DA-3B1A-A97F-39127117BC54> /Applications/Snagit.app/Contents/Frameworks/TSCSharing.framework/Versions/A/TSCSharing
       0x105d32000 -        0x105d3bfff +com.techsmith.TSCSharingPlugin (1.0 - 1) <768C924F-EEA3-33B9-A800-2B7AE1906A7D> /Applications/Snagit.app/Contents/Frameworks/TSCSharingPlugin.framework/Versions/A/TSCSharingPlugin
       0x105d48000 -        0x105d5afff +com.kulakov.ShortcutRecorder (2.0) <D2B708CA-596A-3112-9F31-31D46372B3F8> /Applications/Snagit.app/Contents/Frameworks/ShortcutRecorder.framework/Versions/A/ShortcutRecorder
       0x105d71000 -        0x105d9afff +com.binarymethod.BGHUDAppKit (1.0) <A64FDCB7-D388-3EFD-B9F9-4628B437D2FD> /Applications/Snagit.app/Contents/Frameworks/BGHUDAppKit.framework/Versions/A/BGHUDAppKit
       0x105db5000 -        0x105df4ff7 +com.growl.growlframework (2.0 - 2.0) <5BDDAB1E-D8A8-3CBC-89FB-2832F186BE32> /Applications/Snagit.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
       0x105e2a000 -        0x105e84ff7 +com.techsmith.TSCGTL-TSC (2.0) <F1759D13-21C3-3FC7-AF27-192C86887B88> /Applications/Snagit.app/Contents/Frameworks/TSCGTL.framework/Versions/A/TSCGTL
       0x105ed9000 -        0x105f12fff +net.hockeyapp.sdk.mac (3.0 - 27) <552B57DE-E183-3820-9DAD-0A254F39187A> /Applications/Snagit.app/Contents/Frameworks/HockeySDK.framework/Versions/A/HockeySDK
       0x105f5b000 -        0x105fa8fff +com.techsmith.RemixCallouts (1.0 - 1) <C638D03F-223A-314D-A6B5-0771724C0E06> /Applications/Snagit.app/Contents/Frameworks/RemixCallouts.framework/Versions/A/RemixCallouts
       0x106030000 -        0x106086ff7 +com.techsmith.TechSmithKit (1.0 - 1) <AEABE6A6-668F-334E-97D2-676535A50DEA> /Applications/Snagit.app/Contents/Frameworks/TechSmithKit.framework/Versions/A/TechSmithKit
       0x1060eb000 -        0x1060f1ff7 +libswiftAVFoundation.dylib (2.2 - 703.0.18.8) <1E068DC6-290D-3FD3-9A1A-169CCD66C8BC> /Applications/Snagit.app/Contents/Frameworks/libswiftAVFoundation.dylib
       0x1060fb000 -        0x106104fff +libswiftAppKit.dylib (2.2 - 703.0.18.8) <D654F7A7-A6BB-335F-90FC-484B64FA7D0B> /Applications/Snagit.app/Contents/Frameworks/libswiftAppKit.dylib
       0x106111000 -        0x106363fff +libswiftCore.dylib (2.2 - 703.0.18.8) <1DB3DB43-E28D-3402-A97F-1940B81F592A> /Applications/Snagit.app/Contents/Frameworks/libswiftCore.dylib
       0x10659e000 -        0x1065a6fff +libswiftCoreAudio.dylib (2.2 - 703.0.18.8) <F08E51C3-D4FF-3D47-87B9-FB9F2C5035AD> /Applications/Snagit.app/Contents/Frameworks/libswiftCoreAudio.dylib
       0x1065b5000 -        0x1065b9fff +libswiftCoreData.dylib (2.2 - 703.0.18.8) <A8EB6A2F-2FFF-3FD6-8482-2B67EF3186F3> /Applications/Snagit.app/Contents/Frameworks/libswiftCoreData.dylib
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    0x7fff9f3d4000 -     0x7fff9f3d5fff  com.apple.TrustEvaluationAgent (2.0 - 28) <6793B664-C4FC-3CD4-B0E7-25B9933391AC> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff9f3d6000 -     0x7fff9f565ffb  com.apple.UIFoundation (1.0 - 489) <0CD14719-FC52-3AC5-87EF-775437927990> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
    0x7fff9f577000 -     0x7fff9f5d2fff  com.apple.UserActivity (63.2.2 - 63.2.2) <331442F1-BF9C-33A0-97A9-E802781471A7> /System/Library/PrivateFrameworks/UserActivity.framework/Versions/A/UserActivity
    0x7fff9ffb6000 -     0x7fffa0065ff7  com.apple.ViewBridge (276 - 276) <55494F8D-A20F-3D64-826F-E136D77AFC9D> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
    0x7fffa048d000 -     0x7fffa0493fff  com.apple.XPCService (2.0 - 1) <BC3FCE26-6219-3316-949F-37F7005C9A0F> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
    0x7fffa0564000 -     0x7fffa0566ffb  com.apple.loginsupport (1.0 - 1) <03B57D6F-C210-32BC-B384-5B0E95660283> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
    0x7fffa0592000 -     0x7fffa05b9ff3  com.apple.contacts.vCard (1.0 - 2250) <443AB8FC-1C0F-3505-8C90-CDE600C9C73E> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
    0x7fffa05bb000 -     0x7fffa05d6ff7  libCRFSuite.dylib (34) <BACC371B-6153-36B5-BC54-3BCF26FBB221> /usr/lib/libCRFSuite.dylib
    0x7fffa05d7000 -     0x7fffa05e2fff  libChineseTokenizer.dylib (21) <09E74E18-ADB2-30D2-A858-13691CB1186C> /usr/lib/libChineseTokenizer.dylib
    0x7fffa0674000 -     0x7fffa0675ff3  libDiagnosticMessagesClient.dylib (102) <422911A4-E273-3E88-BFC4-DF6470E48242> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fffa0676000 -     0x7fffa0889fff  libFosl_dynamic.dylib (16.37) <D5551823-1E3D-3BDE-968C-BF022EE4958D> /usr/lib/libFosl_dynamic.dylib
    0x7fffa08a5000 -     0x7fffa08acfff  libMatch.1.dylib (27) <15FC6217-23E1-3DF0-A5F5-E4C67AED70B5> /usr/lib/libMatch.1.dylib
    0x7fffa08ad000 -     0x7fffa08adfff  libOpenScriptingUtil.dylib (172) <D025E180-BB3B-3FFA-98FC-B6835354D723> /usr/lib/libOpenScriptingUtil.dylib
    0x7fffa08ae000 -     0x7fffa08b1ffb  libScreenReader.dylib (477.10.20) <B48924E9-5301-3141-9D62-ADA2852D5BAA> /usr/lib/libScreenReader.dylib
    0x7fffa08b2000 -     0x7fffa08b3ff3  libSystem.B.dylib (1238) <CFC3669C-FB44-3A51-8815-1E84A168F3C5> /usr/lib/libSystem.B.dylib
    0x7fffa091f000 -     0x7fffa094affb  libarchive.2.dylib (41.20.1) <FC116AC3-EB4A-3252-821C-4E1703879C82> /usr/lib/libarchive.2.dylib
    0x7fffa094b000 -     0x7fffa0a25fe7  libate.dylib (1.12.12) <1371D20C-3A80-37A5-AB94-09C4C4F67B01> /usr/lib/libate.dylib
    0x7fffa0a29000 -     0x7fffa0a29ff3  libauto.dylib (187) <5BBF6A00-CC76-389D-84E7-CA88EDADE683> /usr/lib/libauto.dylib
    0x7fffa0a2a000 -     0x7fffa0a3aff3  libbsm.0.dylib (34) <20084796-B04D-3B35-A003-EA11459557A9> /usr/lib/libbsm.0.dylib
    0x7fffa0a3b000 -     0x7fffa0a49ff7  libbz2.1.0.dylib (38) <6FD3B63F-0F86-3A25-BD5B-E243F58792C9> /usr/lib/libbz2.1.0.dylib
    0x7fffa0a4a000 -     0x7fffa0aa0ff7  libc++.1.dylib (307.4) <BEE86868-F831-384C-919E-2B286ACFE87C> /usr/lib/libc++.1.dylib
    0x7fffa0aa1000 -     0x7fffa0acbfff  libc++abi.dylib (307.2) <1CEF8ABB-7E6D-3C2F-8E0A-E7884478DD23> /usr/lib/libc++abi.dylib
    0x7fffa0acc000 -     0x7fffa0adcffb  libcmph.dylib (6) <2B5D405E-2D0B-3320-ABD6-622934C86ABE> /usr/lib/libcmph.dylib
    0x7fffa0add000 -     0x7fffa0af2ffb  libcompression.dylib (34) <AEF908E6-C0FE-3884-BD45-FB37A035545D> /usr/lib/libcompression.dylib
    0x7fffa0af3000 -     0x7fffa0af3ff7  libcoretls.dylib (121.1.1) <F3BAB54C-DA82-37C3-A218-46FEB179D555> /usr/lib/libcoretls.dylib
    0x7fffa0af4000 -     0x7fffa0af5ffb  libcoretls_cfhelpers.dylib (121.1.1) <D12709F3-BBE3-3CF7-9070-C2A0803F5526> /usr/lib/libcoretls_cfhelpers.dylib
    0x7fffa0baf000 -     0x7fffa0c93ff3  libcrypto.0.9.8.dylib (64) <4CB423CE-0B86-334A-9335-FEE75198024F> /usr/lib/libcrypto.0.9.8.dylib
    0x7fffa0e31000 -     0x7fffa0e84ff7  libcups.2.dylib (450) <04CA1F55-4B70-3D65-B4B1-62F6C271A9EF> /usr/lib/libcups.2.dylib
    0x7fffa0ed5000 -     0x7fffa0edcff3  libdscsym.dylib (145) <A130C01E-AC0A-3733-B34C-71741DFFCC7E> /usr/lib/libdscsym.dylib
    0x7fffa0efe000 -     0x7fffa0efefff  libenergytrace.dylib (15) <A1B040A2-7977-3097-9ADF-34FF181EB970> /usr/lib/libenergytrace.dylib
    0x7fffa0f0e000 -     0x7fffa0f13ff7  libheimdal-asn1.dylib (498.20.2) <C9B5464F-4A2E-3E3F-B514-B0911B5CB0DA> /usr/lib/libheimdal-asn1.dylib
    0x7fffa0f14000 -     0x7fffa1006ff7  libiconv.2.dylib (50) <42125B35-81D7-3FC4-9475-A26DBE10884D> /usr/lib/libiconv.2.dylib
    0x7fffa1007000 -     0x7fffa122cfff  libicucore.A.dylib (57132.0.1) <C8176937-9271-3F0E-829D-F3BBB9DD44B5> /usr/lib/libicucore.A.dylib
    0x7fffa1232000 -     0x7fffa1233fff  liblangid.dylib (126) <3F4530C9-8BE1-3AA7-9A82-98694D240866> /usr/lib/liblangid.dylib
    0x7fffa1234000 -     0x7fffa124dffb  liblzma.5.dylib (10) <44BD0279-99DD-36B5-8A6E-C11432E2098D> /usr/lib/liblzma.5.dylib
    0x7fffa124e000 -     0x7fffa1264ff7  libmarisa.dylib (5) <2183D484-032D-3DE5-8984-3A14006E034E> /usr/lib/libmarisa.dylib
    0x7fffa1265000 -     0x7fffa150ffff  libmecabra.dylib (744.2.2) <C6C3EA2C-1DC7-3DCB-8A20-C645E38524AB> /usr/lib/libmecabra.dylib
    0x7fffa1542000 -     0x7fffa15bbff3  libnetwork.dylib (856.20.4) <5012EFF3-8FF4-317D-B328-AB21E3B5CA8C> /usr/lib/libnetwork.dylib
    0x7fffa15bc000 -     0x7fffa1991127  libobjc.A.dylib (706) <47104A1B-13E8-369F-BC36-27FF465809FD> /usr/lib/libobjc.A.dylib
    0x7fffa1994000 -     0x7fffa1998fff  libpam.2.dylib (21) <352F8FF6-2248-3594-B357-8D031DEFB06C> /usr/lib/libpam.2.dylib
    0x7fffa1999000 -     0x7fffa19c9ff7  libpcap.A.dylib (67) <450DB888-2C0C-3085-A5F1-69324DFE902C> /usr/lib/libpcap.A.dylib
    0x7fffa19e7000 -     0x7fffa1a03ffb  libresolv.9.dylib (64) <A244AE4C-00B0-396C-98FF-97FE4DB3DA30> /usr/lib/libresolv.9.dylib
    0x7fffa1a04000 -     0x7fffa1a3dff3  libsandbox.1.dylib (592.21.2) <7A698C92-CD5C-3BFF-A215-2BE2DE31F88E> /usr/lib/libsandbox.1.dylib
    0x7fffa1a3e000 -     0x7fffa1a50ffb  libsasl2.2.dylib (209) <5A177BA8-362D-32DA-8D14-69AB191648B3> /usr/lib/libsasl2.2.dylib
    0x7fffa1a51000 -     0x7fffa1a52ff3  libspindump.dylib (229) <322AE558-5040-3F9A-8203-F64D8B0B507A> /usr/lib/libspindump.dylib
    0x7fffa1a53000 -     0x7fffa1b94ffb  libsqlite3.dylib (252) <A531C105-64D7-37C0-B999-9320047B71C5> /usr/lib/libsqlite3.dylib
    0x7fffa1bf0000 -     0x7fffa1c40fff  libstdc++.6.dylib (104.1) <91F66BFD-F927-301F-B8F3-578A5CEA78F4> /usr/lib/libstdc++.6.dylib
    0x7fffa1c86000 -     0x7fffa1c93fff  libxar.1.dylib (354) <AAFCF321-8100-3622-880B-9661DCA35D69> /usr/lib/libxar.1.dylib
    0x7fffa1c97000 -     0x7fffa1d86ffb  libxml2.2.dylib (30.11) <26676155-64CE-323F-B73C-AD77AF5982E8> /usr/lib/libxml2.2.dylib
    0x7fffa1d87000 -     0x7fffa1db0fff  libxslt.1.dylib (15.8) <FFF5DD45-F544-34B2-BE3C-DB877DC60081> /usr/lib/libxslt.1.dylib
    0x7fffa1db1000 -     0x7fffa1dc2ff3  libz.1.dylib (67) <46E3FFA2-4328-327A-8D34-A03E20BFFB8E> /usr/lib/libz.1.dylib
    0x7fffa1dd1000 -     0x7fffa1dd5ff7  libcache.dylib (79) <84E55656-FDA9-3B29-9E4F-BE31B2C0AA3C> /usr/lib/system/libcache.dylib
    0x7fffa1dd6000 -     0x7fffa1de0fff  libcommonCrypto.dylib (60092.20.1) <31040F10-5E57-3B9C-8D5B-33AD87D1BEE8> /usr/lib/system/libcommonCrypto.dylib
    0x7fffa1de1000 -     0x7fffa1de8fff  libcompiler_rt.dylib (62) <486BDE52-81B4-3446-BD72-23977CAE556F> /usr/lib/system/libcompiler_rt.dylib
    0x7fffa1de9000 -     0x7fffa1df1fff  libcopyfile.dylib (138) <0DA49B77-56EC-362D-98FF-FA78CFD986D6> /usr/lib/system/libcopyfile.dylib
    0x7fffa1df2000 -     0x7fffa1e74fdb  libcorecrypto.dylib (442.20.2) <2684CC01-087E-33E2-8219-AAA3BBD9BFD7> /usr/lib/system/libcorecrypto.dylib
    0x7fffa1e75000 -     0x7fffa1ea7fff  libdispatch.dylib (703.20.1) <877B505D-826C-3246-84F7-0F850636039E> /usr/lib/system/libdispatch.dylib
    0x7fffa1ea8000 -     0x7fffa1eadff3  libdyld.dylib (421.2) <7BFA3476-6210-3BCB-8CE8-9B952F87BD84> /usr/lib/system/libdyld.dylib
    0x7fffa1eae000 -     0x7fffa1eaeffb  libkeymgr.dylib (28) <09CD7CA6-46D2-3A9F-B9F1-7C4CA5CA0D68> /usr/lib/system/libkeymgr.dylib
    0x7fffa1eaf000 -     0x7fffa1ebbffb  libkxld.dylib (3789.21.3) <F12B5274-44AD-3268-A793-31EF351A4BD9> /usr/lib/system/libkxld.dylib
    0x7fffa1ebc000 -     0x7fffa1ebcfff  liblaunch.dylib (972.20.3) <7AB2E2EA-8B47-3420-87CE-5EE18A4EEE49> /usr/lib/system/liblaunch.dylib
    0x7fffa1ebd000 -     0x7fffa1ec2fff  libmacho.dylib (894) <1EAE5ADD-490C-3B1F-9F97-447BA8E0E90F> /usr/lib/system/libmacho.dylib
    0x7fffa1ec3000 -     0x7fffa1ec5ff3  libquarantine.dylib (85) <F3E47D7C-8776-327C-9426-DD7DEB30DBDD> /usr/lib/system/libquarantine.dylib
    0x7fffa1ec6000 -     0x7fffa1ec7ffb  libremovefile.dylib (45) <C4FC07FF-ED86-382E-B06F-33C34718080C> /usr/lib/system/libremovefile.dylib
    0x7fffa1ec8000 -     0x7fffa1ee0ff7  libsystem_asl.dylib (349.1.1) <F0987490-8427-367F-B302-A05A7D61FEBF> /usr/lib/system/libsystem_asl.dylib
    0x7fffa1ee1000 -     0x7fffa1ee1ff7  libsystem_blocks.dylib (67) <B8C3701D-5A91-3D35-999D-2DC8D5393525> /usr/lib/system/libsystem_blocks.dylib
    0x7fffa1ee2000 -     0x7fffa1f6ffef  libsystem_c.dylib (1158.20.4) <5F9531F5-EDA3-3D25-A827-3E0FD6B392BA> /usr/lib/system/libsystem_c.dylib
    0x7fffa1f70000 -     0x7fffa1f73ffb  libsystem_configuration.dylib (888.20.5) <CDC55FCB-C1FC-350D-A919-5DBCFC835B63> /usr/lib/system/libsystem_configuration.dylib
    0x7fffa1f74000 -     0x7fffa1f77fff  libsystem_coreservices.dylib (41.2) <5DE691C6-7EE6-3210-895D-9EA3ECBC09B4> /usr/lib/system/libsystem_coreservices.dylib
    0x7fffa1f78000 -     0x7fffa1f90ffb  libsystem_coretls.dylib (121.1.1) <8F7E9B12-400D-3276-A9C5-4546B0258554> /usr/lib/system/libsystem_coretls.dylib
    0x7fffa1f91000 -     0x7fffa1f97fff  libsystem_dnssd.dylib (765.20.4) <28E52C39-DF10-340F-A3EC-C0119AF6361F> /usr/lib/system/libsystem_dnssd.dylib
    0x7fffa1f98000 -     0x7fffa1fc1fff  libsystem_info.dylib (503) <C686B834-5E7D-382C-AF6E-44AB78EE83E2> /usr/lib/system/libsystem_info.dylib
    0x7fffa1fc2000 -     0x7fffa1fe4ff7  libsystem_kernel.dylib (3789.21.3) <EC53F92A-0DFA-3027-A220-414A01F17B2E> /usr/lib/system/libsystem_kernel.dylib
    0x7fffa1fe5000 -     0x7fffa202cfe7  libsystem_m.dylib (3121.4) <7F86C291-B105-31C1-9923-90EBAB22B73F> /usr/lib/system/libsystem_m.dylib
    0x7fffa202d000 -     0x7fffa204bff7  libsystem_malloc.dylib (116) <F9840080-4C2C-3F3B-8087-7C738F12A1C7> /usr/lib/system/libsystem_malloc.dylib
    0x7fffa204c000 -     0x7fffa20a3ff3  libsystem_network.dylib (856.20.4) <2BAFB24F-999C-3148-BDD8-F28E05F716F7> /usr/lib/system/libsystem_network.dylib
    0x7fffa20a4000 -     0x7fffa20adff3  libsystem_networkextension.dylib (563.20.3) <971DD3AD-D17A-32FF-95DE-0A5A979E68AE> /usr/lib/system/libsystem_networkextension.dylib
    0x7fffa20ae000 -     0x7fffa20b7ff3  libsystem_notify.dylib (165.20.1) <EAD023A2-AD3F-31C8-9489-274B9A42DA61> /usr/lib/system/libsystem_notify.dylib
    0x7fffa20b8000 -     0x7fffa20c0fe7  libsystem_platform.dylib (126.1.2) <2F2D6A81-C36C-353D-B27B-A6643A32375E> /usr/lib/system/libsystem_platform.dylib
    0x7fffa20c1000 -     0x7fffa20cbff7  libsystem_pthread.dylib (218.20.1) <46375095-4731-3034-9D87-396DE95FC697> /usr/lib/system/libsystem_pthread.dylib
    0x7fffa20cc000 -     0x7fffa20cfff7  libsystem_sandbox.dylib (592.21.2) <2D42A2BF-A7AF-352A-A821-D8F6E85A63AC> /usr/lib/system/libsystem_sandbox.dylib
    0x7fffa20d0000 -     0x7fffa20d1fff  libsystem_secinit.dylib (24) <A54B8FEF-E792-3C54-8E0B-E80A376662F2> /usr/lib/system/libsystem_secinit.dylib
    0x7fffa20d2000 -     0x7fffa20d9fff  libsystem_symptoms.dylib (532.1.1) <8FB7CA37-79EF-3651-B5B9-B5E1E0947067> /usr/lib/system/libsystem_symptoms.dylib
    0x7fffa20da000 -     0x7fffa20faff7  libsystem_trace.dylib (518.20.8) <C029B910-A65F-35F6-B194-B933B454EAB4> /usr/lib/system/libsystem_trace.dylib
    0x7fffa20fb000 -     0x7fffa2100ffb  libunwind.dylib (35.3) <9F7C2AD8-A9A7-3DE4-828D-B0F0F166AAA0> /usr/lib/system/libunwind.dylib
    0x7fffa2101000 -     0x7fffa212aff7  libxpc.dylib (972.20.3) <85EB25FD-218F-38EE-9E69-391CC8EBE6C5> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 95
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 48282
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=395.0M resident=0K(0%) swapped_out_or_unallocated=395.0M(100%)
Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               896K        6 
Activity Tracing                   256K        2 
CG backing stores                 19.9M        7 
CG image                          15.4M      163 
CoreAnimation                     68.1M       84 
CoreImage                          608K        2 
CoreUI image data                 3656K       89 
CoreUI image file                  252K        9 
Foundation                        1492K        5 
Image IO                         303.1M       39 
Kernel Alloc Once                    8K        2 
MALLOC                           673.8M      134 
MALLOC guard page                   48K       10 
Memory Tag 242                      12K        2 
Memory Tag 251                      28K        3 
SQLite page cache                   64K        2 
STACK GUARD                       56.0M       14 
Stack                             14.1M       14 
VM_ALLOCATE                        220K       37 
__DATA                            48.2M      370 
__GLSLBUILTINS                    2588K        2 
__IMAGE                            528K        2 
__LINKEDIT                       121.6M       76 
__TEXT                           273.4M      358 
__UNICODE                          556K        2 
mapped file                       99.6M      142 
shared memory                     16.4M       19 
===========                     =======  ======= 
TOTAL                              1.7G     1568 

Model: MacBookPro10,1, BootROM MBP101.00EE.B0A, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.171.47.1a8)
Bluetooth: Version 5.0.1f7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet Adaptor (wc7), Ethernet, wc7
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751.28 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
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hanibandi

  • 9 Posts
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Posted 2 years ago

  • 1
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Luke Griffioen, Employee

  • 707 Posts
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Hi,

Thank you for reporting this issue. Did this only happen once or does it happen every time you try to take a capture?
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hanibandi

  • 9 Posts
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Good Morning Luke,

Snagit crashed intermittently. 

Hani.
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Luke Griffioen, Employee

  • 707 Posts
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Thanks, we'll look into this crash. We did release a 4.0.6 update today that fixes some crashes, so updating to that version would be the first thing to try.
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hanibandi

  • 9 Posts
  • 1 Reply Like
Luke,


Thank you for the update, I really appreciate it. I downloaded 4.0.6, I've already noticed that it's very snappy compared to 4.0.5. I'll update you if I run into any issues. 

Thank you and the TechSmith team for all of the great support. You guys are the best!

Hani.