SnagIt 4.0.7 Crashes when Callouts Button Clicked

  • 1
  • Problem
  • Updated 2 years ago
SnagIt 4.0.7 Crashes when Callouts Button Clicked in Editor Window
After this crash I cannot open editor: it momentarily appears as a blank window and immediately closes,
Find below report from Console:

16/12/2016
21:29:53.003 Snagit[592]: Failed to connect (commentsTextFieldCell) outlet from (BITCrashReportUI) to (NSTextFieldCell): missing setter or instance variable
16/12/2016 21:29:53.004 Snagit[592]: Failed to connect (introductionTextFieldCell) outlet from (BITCrashReportUI) to (NSTextFieldCell): missing setter or instance variable
16/12/2016 21:29:53.004 Snagit[592]: Failed to connect (problemDescriptionTextFieldCell) outlet from (BITCrashReportUI) to (NSTextFieldCell): missing setter or instance variable

Please help it is verty frustrating.
Thank you.
Best regards,
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Tove

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  • Frustrated

Posted 2 years ago

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Nate, Employee

  • 39 Posts
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Hello! Thanks for reaching out - would you mind submitting a support ticket with us so we can take a look?  https://support.techsmith.com/hc/en-us/requests/new 

Thanks!