If one is a power user, they already have workflows dependent upon various hotkeys. When Snagit installs, there should be some type of hot key use notification and editor. After installing Snaggit, various hotkeys silently installed globally, completely screwing up my workflows. Problem being obvious, I'd have just uninstalled and moved to other software but I am under deadline. So I searched and searched your online docs and only found scant information about the hot keys. I had to hunt around the application until I finally found that the "print screen" text beneath the "Capture" button was actually a control to change that workflow-offending hot key. That "print screen" text being a control is not obvious in the slightest, and I only realized it with a random click while cursing your opaque interface.