Snagit cannot capture itself

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  • Updated 1 year ago
Specifically ... in Snagit Capture Preferences .. even if you have unchecked "hide snagit when capturing" you CANNOT capture the preferences window. Try and you get the dull system ***thunk***
I am able to get it with the Windows Snipping tool  That of course leaves me with having to use the snipping tool to show instructions to fellow users in this forum
Techsmith ... please fix this if only because it is extremely bad advertising 
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Rick Grunwald

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Posted 2 years ago

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Albert CLAESEN

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Hello

I'm using Windows 10 and SnagIt 2018.with a AZERTY keyboard.

Here I can take a snapshot of any active window to the clipboard just bij using the key combination [Alt]+[PrtSc] or [AltGr]+[PrtSc]

I think it is a standard to Windows.





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Rick Grunwald

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Albert is right. It does work and then pasting as new works ...
THey really need to clean it up though
Thanks to both of you!
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nick.senon

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Thanks, worth knowing a way of doing that something that should be included in the software package in one click.

Beers are on me today!!
Thanks, guys...best tutorials ever.
:)
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Rick Grunwald

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nick.senon

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For the time being [Alt]+[PrtSc] then paste from clipboard.
Works.
Thanks, Paul and et al.
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nick.senon

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Cheers! to your health..."Bottoms up" as the Brits say. I hope that beer is as cold as it looks! hahaha
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Dave O'Rourke, Senior Software Engineer

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For what it's worth, the dialog in question (Snagit Capture Preferences) is a modal dialog.  A modal dialog requires the user to interact with it before you can interact with the parent application.   That's the way modal dialogs work in all applications, and that's why you can't initiate a capture while this dialog is open.

The same is true of the snipping tool.  If you open its Options dialog, which is modal, you cannot initiate a capture, even with its hotkey.

If you need to capture modal dialogs in Snagit, then you'll need to use a different method, because Snagit is busy waiting for user input on the modal dialog.  Here's a couple options:
  1. Use Alt + PrtScn to copy the active window to the clipboard.  Then in Snagit Editor File > New > New from clipboard (as of Snagit 13.1), or just paste into a blank document in the Snagit Editor.
  2. Use an earlier major version of Snagit.  For example, Snagit 12 and 13 can both be installed.  You could then use Snagit 12 to capture Snagit 13.  Your license key will unlock earlier versions if you want to go this route.
It's worth noting that these workarounds are only necessary for capturing modal dialogs in Snagit's capture tool (Snagit32.exe).  You should be able to capture other windows with Snagit in the usual way.

Hope this helps.
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Rick Stone

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Quack Splash!
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nick.senon

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Angry Mob! An image is worth a thousand words...

Have a relaxing weekend everyone!

Nick
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toddweaver

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I read this string, and still I feel that this is the part where I ask "why can't I make a SnagIt video of how-to use SnagIt video to capture splash screens, and other fastly-moving objects on my screen?"

I watched the "How-To-SnagIt" videos that come with the software, and this is how I learned to get what I need from the program. But not all the users at my company will (or have) consumed these helpful videos. I still want to share this information with my coworkers - How can I make a short "SnagIt video of how-to use SnagIt video"..?

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Rick Stone

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Hi Todd

The issue with that is the same issue you would have if you had a video camera. How do you record a video of the camera you are using and want to show others how to use? You can't if you are using the same camera. You need a separate camera to accomplish that.

So you might consider downloading and using Camtasia to create that video. Of course, it will be watermarked as it will be the evaluation copy, but I believe you will find it's really the only way to achieve it.

Cheers... Rick :)
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Rick Grunwald

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The Snagit video is a screen grabber and may not make the quality that you need. Try making one but if you are not getting things the way you want them, you can always send out links to the nice videos that Techsmith has already made and then make a quick video to demonstrate something that is specific to your environment