Snagit Capture opening up Screen shot of all 3 LCD I have.

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I upgraded to Stangit2019 a few days ago. Whenever I press the 'PrintScreen' button now Sangit will show full-screen images of all 3 of my monitors and then I need to capture the image on those images. All I want is to capture my real screen....this worked ever since I owned Sangit...my lifetime. - Jay
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Jay Janarthanan

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Posted 1 month ago

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Dubie

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Only thing I can think of at the moment is to check if your capture selection is set to Fullscreen.




Change it to region if it is and try.

:)
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Jay Janarthanan

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With that setting, when I hit PrintScreen, I do not see anything on the screen, but after few seconds I see the following in the editor , as you can see its a screenshot of my 3 monitors 

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Jay Janarthanan

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So here is how my screen looks when i hit "PrintScreen",  as you can see its a screenshot of all 3 screens,
(Edited)
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Robert R., Online Community Admin

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Hi Jay;
How are your monitors connected to the computer? Are they USB-C, Docking Station, HDMI, DVI, VGA, etc.? Additionally, is the Scaling setting across all three monitors the same (you can check by right-clicking on the desktop and going to Display Settings)?

-Robert
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Jay Janarthanan

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Sorry I have been late. I want to give an update.

My laptop is connected to the 2 external LCD using USB-C-HDMI Cable and an HDMI to HDMI. No Docking station. When I reboot my laptop things will work fine (I still have the issue where once I press 'PrtScn" button it will take about 2 to 3 seconds for the capture window to show up. 

But after 4 to 5 hours of using the laptop, I will get into the 3 screen issue you see about. May be some of my ohter apps are affecting Sangit.

Jay