Snagit capture screen size is becoming more unstable

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  • Updated 8 months ago
I simply cannot capture any screen shots now because snagit capture is shrinking the screen too much???
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richard.retter

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  • fedup

Posted 8 months ago

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Robert R., Online Community Admin

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Hi Richard and thanks for stopping by the TechSmith Community Forums;

What version of Snagit are you running? We see this most often when users DPI scaling is not set at 100% scaling (found by right-clicking on your Windows desktop and going to Display Settings). Is your scaling set to something other than 100%?

-Robert
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richard.retter

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Thanks for this

I am back to 100%
But I had to use 150% with other monitor which was really annoying - everything was getting really huge
Now everything is tiny
I feel like Alice in Wonderland...
It just can't seem to cope with a laptop that uses other monitor
Works ok I assume on a single res desktop

Am using 10.0.1
Is there a better version?
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Rick Stone

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You should download the 2018 version and kick the tires on that one. 10 is pretty old.